Privacy Policy

Introduction

At Codbyzen, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skeptonph.com or use our interactive 3D storytelling platform. We are committed to protecting your personal data and ensuring transparency in all our data handling practices.

This policy applies to all users of our services, whether you're exploring our platform, creating content, or engaging with our interactive experiences. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information from and about users of our service. The information we gather helps us provide better services and improve your experience with our platform.

Personal Information

• Name and contact information (email address, phone number)
• Account registration details and login credentials
• Profile information and preferences
• Payment information for premium services
• Communication records and support interactions

Usage Information

• Device information (IP address, browser type, operating system)
• Website usage patterns and interaction data
• Content creation and engagement metrics
• Session recordings and analytics data
• Location data (if you enable location services)

Content Information

• 3D stories and interactive content you create
• Comments, reviews, and feedback
• Uploaded media files and assets
• Project files and collaboration data

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Your data helps us create a personalized experience and ensure our platform meets your needs effectively.

Purpose	Data Used	Legal Basis
Service Delivery	Account data, usage patterns	Contract performance
Platform Improvement	Analytics, feedback	Legitimate interest
Customer Support	Contact info, issue reports	Contract performance
Security	Device info, access logs	Legitimate interest

Data Sharing and Disclosure

We may share your information in specific circumstances to ensure our services function properly and to comply with legal requirements. Here's when and how we share your data:

Service Providers

We work with trusted third-party service providers who help us deliver our services. These providers have access to your information only to perform specific tasks and are obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We will notify you of such requests unless prohibited by law.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change in ownership or control.

Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments
• Access controls and authentication measures for our systems
• Employee training on data protection and security best practices
• Secure backup and disaster recovery procedures
• Monitoring and logging of system access and activities

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

Your Rights and Choices

You have several rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them:

Access and Portability

You can request access to your personal data and receive a copy in a structured, machine-readable format. This allows you to understand what data we have about you and transfer it to another service if desired.

Correction and Updates

You can update or correct your personal information through your account settings or by contacting us directly. We encourage you to keep your information current and accurate.

Deletion Rights

You can request deletion of your personal data, subject to certain exceptions for legal compliance or legitimate business needs. When you delete your account, we will remove your personal information within 30 days.

Marketing Communications

You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or adjusting your account preferences. Essential service communications will continue as necessary.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Our retention periods vary based on the type of data:

• Account information: Retained while your account is active and for 3 years after closure
• Usage data: Retained for 2 years for analytics and service improvement
• Content data: Retained as long as you maintain your account or until deletion requested
• Payment information: Retained for 7 years for accounting and tax purposes
• Support communications: Retained for 3 years for quality assurance

When data is no longer needed, we securely delete or anonymize it. Some information may be retained in anonymized form for research and analytics purposes.

International Data Transfers

As a Latvia-based company, we primarily process data within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions for countries with sufficient data protection laws
• Additional technical and organizational measures to protect your data
• Regular reviews of our international data transfer practices

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users between 13 and 16 years of age, we require parental consent where mandated by applicable law. We encourage parents to monitor their children's online activities and help us protect their privacy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or concerns about how we handle your personal information, please contact us using the information below:

We will respond to your inquiries within 30 days. For urgent privacy matters, please mark your communication as "Privacy - Urgent" to ensure prompt attention.